The Charles Hotel
4-star Hotel with Restaurant
209 Queen Street, Niagara-on-the-Lake, ON L0S 1J0
+1 866 556 8883based on 253 reviews
per night
The Charles Hotel photos
Hotel Amenities & Facilities
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Parking
- Hairdryer
- Air-conditioned
- Hypoallergenic
- Garden
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
Basics
- Free Wi-Fi
- Heating
- Air-conditioned
Parking and transportation
- Parking
Accessibility and suitability
- Hypoallergenic
Bathroom
- Hairdryer
Outdoor
- Garden
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews
Pros +
- Location was perfect for walking to everything (in 7 reviews)
- Extremely friendly and attentive staff (in 59 reviews)
- "exquisite dining room and wonderful food,." (in 11 reviews)
Cons -
- All of the furniture was chipped and tired looking. (in 2 reviews)
- Smell of the bed linens. (in 9 reviews)
- Room was terrible. (in 41 reviews)
The Charles Hotel room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 11:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Charles Hotel compare to other 4-star hotels in Niagara-on-the-Lake?
In Niagara-on-the-Lake, 4-star hotels have average nightly rates of C$ 607. The Charles Hotel is C$ 415 cheaper than the city average at just C$ 191/night.
How far is The Charles Hotel from Toronto Island?
Driving distance from Toronto Island to The Charles Hotel and vice versa is 48.7 km and the overall drive time is about 1h 30min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Charles Hotel from Toronto Island?
With parking available at The Charles Hotel, you could always rent a car for as low as C$ 58/day and park it at the hotel. This would give you freedom while visiting Niagara-on-the-Lake. Another more common option is to just take a taxi or rideshare service from the airport to The Charles Hotel. The nearest airport to the hotel is Toronto Island.
Are there food options at The Charles Hotel?
There is a restaurant at The Charles Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 866 556 8883 for kitchen hours.
Does The Charles Hotel have a pool?
At this time, our data shows that there is no on-site pool at The Charles Hotel. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +1 866 556 8883.
How close is The Charles Hotel to Niagara-on-the-Lake city centre?
When staying at The Charles Hotel you are only 0.3 km from the Niagara-on-the-Lake city centre. While making your way to the centre of Niagara-on-the-Lake, you should plan to visit Butler's Barracks, along with all the shops and restaurants.
What is the phone number for The Charles Hotel?
The best contact number for The Charles Hotel is +1 866 556 8883.
Does The Charles Hotel have Wi-Fi available?
Yes, The Charles Hotel has Wi-Fi available to hotel guests.
What time is check-out for The Charles Hotel?
Standard check-out time at The Charles Hotel is 11:00 AM. Guests can check in after 3:00 PM.
What is the distance from The Charles Hotel, Niagara-on-the-Lake to Butler's Barracks?
The distance from The Charles Hotel to Butler's Barracks, Niagara-on-the-Lake is about 1.1 km.
Is Shaw Festival Theatre, Niagara-on-the-Lake close to The Charles Hotel?
Shaw Festival Theatre is another popular destination for travelers going to Niagara-on-the-Lake. The estimated distance is about 1.0 km from The Charles Hotel, in case you want to visit.
How many operators does momondo search for hotels in Niagara-on-the-Lake?
As of June 2025, there are 371 operators available to choose from for hotels in Niagara-on-the-Lake.
When did momondo last update prices for hotels in Niagara-on-the-Lake?
Prices for hotels in Niagara-on-the-Lake are refreshed on a daily basis.
Places of interest near The Charles Hotel
Attractions in Niagara-on-the-Lake, Ontario curated by momondo
The Charles Hotel location: 209 Queen Street, Niagara-on-the-Lake, ON L0S 1J0